At Aussie Smart Care Pty Ltd, we believe every participant has the right to be treated with dignity, respect, and fairness. We are committed to empowering individuals to make choices about their care and to live with independence, safety, and confidence. Alongside these rights, participants also share responsibilities to ensure positive, safe, and respectful relationships.
Participant Rights
As a participant, you have the right to:
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Respect & Dignity
Be treated with respect, compassion, and understanding at all times. -
Choice & Control
Make your own decisions about your care, supports, and services. -
Privacy & Confidentiality
Have your personal information kept private and used only with your consent. -
Safety & Protection
Receive services in a safe environment, free from harm, abuse, or neglect. -
Access & Inclusion
Access services that respect your culture, language, identity, and personal values. -
Participation & Feedback
Be involved in planning your supports and provide feedback without fear of negative consequences.
Participant Responsibilities
To maintain a safe and respectful environment, participants are encouraged to:
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Respect Others
Treat staff, support workers, and other participants with kindness and consideration. -
Provide Honest Information
Share accurate details about your health, needs, and preferences to ensure effective care. -
Engage in Services Safely
Follow agreed care plans and communicate openly about any concerns. -
Respect Property & Resources
Use equipment and facilities responsibly and with care. -
Collaboration
Work together with staff to achieve your personal goals and outcomes.
Our Promise
At Aussie Smart Care Pty Ltd, we are dedicated to creating an environment where participants feel empowered, respected, and supported. By balancing rights and responsibilities, we can build strong, positive partnerships that help every individual thrive.